FAQ

Rules

• One account, one driver
• Place on the Road (Bikelane / Road)
• The Homezone.
• No Parking on sidewalks.
• Ending a Trip.

General Info & Pricing

• What is Lev?
• How much does it cost?
• How do I book a Lev?
• Who can drive a Lev?
• How do I pay for my ride with Lev?
• Do I need insurance for driving with Lev?

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Driving & Parking

• How do I start a trip with Lev?
• Where can I drive with Lev?
• Where can I park a Lev?
• Can I park without ending a trip?
• How do I know I'm outside the Home Zone?
• How do I end my trip and lock Lev?

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My Account

• Can someone else use my account and use a Lev?
• I have a new drivers license. How so I change my driving license information in Lev?
• Where can I see my invoices?
• Where can I see my overview of trips?
• My account has been blocked. What now?
• How can I change my account details?