FAQ
Frequently Asked Questions
Corona (COVID-19)
Getting started with Lev
- What is Lev?
- How do I start a trip with Lev?
- How do I book a Lev?
- Who is allowed to drive a Lev?
- Where should I drive with Lev?
- I don't live in Rotterdam. When will Lev come to my city?
Rules
Driving and parking
- Where can I drive with Lev?
- What is the homezone or service area?
- Where can I park a Lev?
- Can I park without ending a trip?
- How do I end my ride with Lev?
- Who can ride as a passenger in Lev?
What do I need?
Pricing and charges
My Lev account
- How do I create a safe password?
- Can someone else use my account to rent a Lev?
- I have a new drivers license. How so I change my driving license information in Lev?
- Where can I see my invoices?
- Where can I see my overview of trips?
- My account has been blocked. What now?